Privacy Policy

1. Introduction

Silver Peak respects your privacy and is committed to protecting your personal data. This privacy policy informs you about how we look after your personal data when you visit our website (regardless of where you visit it from) and tells you about your privacy rights and how the law protects you. This policy is written in strict alignment with South Africa's Protection of Personal Information Act (POPI Act or POPIA).

2. The Data We Collect About You

Personal data, or personal information, means any information about an individual from which that person can be identified. We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

Identity Data: includes first name, last name, username or similar identifier.
Contact Data: includes secure email address, telephone numbers and organizational alignment.
Technical Data: includes internet protocol (IP) address, browser type and version, time zone setting, operating system and platform.
Usage Data: includes information about how you use our website and reporting services.

3. Purposes and Legal Basis for Processing

We will only use your personal data when the law allows us to. Below is a table detailing our processing purposes and their corresponding legal bases:

Purpose / Activity	Type of Data	Legal Basis for Processing
To register you as a new user / contact	Identity, Contact	Performance of a contract with you, Explicit Consent
To process and deliver your secure research briefs	Identity, Contact, Usage	Performance of a contract with you
To monitor and optimize website speed and security	Technical, Usage	Legitimate interest to protect security systems

4. Google Consent Mode v2 and Cookies

We deploy Google Consent Mode v2 on our platforms. Your explicit choices determine whether analytics and marketing cookies are activated. Prior to your explicit consent, all non-essential analytics and marketing signals remain disabled by default. You can change your options anytime using the "Cookie Settings" link located in our footer.

5. Your Legal Rights Under POPIA

Under South Africa's POPIA framework, you possess specific rights including:

Right of Access: You can request a copy of the personal data we hold about you.
Right to Rectification: You can request correction of incomplete or inaccurate data.
Right to Erasure: You can request that we delete your personal details.
Right to Object: You can object to processing on legitimate grounds or for direct marketing.

If you wish to exercise any of these rights, or submit a complaint, please contact our information security lead at [email protected]. If you believe your data has been handled incorrectly, you have the right to file a complaint with the South African Information Regulator (IRSA).

6. Data Security and International Transfers

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way. Since our reporting services utilize secure offshore ledger networks, some data transfers may occur. We enforce standard contractual clauses to ensure all third parties provide equivalent security levels.

Last updated: 15 March 2026